Wahoo kickr shift experienced a…
Wahoo kickr shift experienced a clicking noise so i reported a support call 3 days later i received a reply to try tighten some bolts etc didn't work. A week later 3 mails from me saying hello anyone there...and zero reply. Even opened up a second support call to report the initial issues and how to i escalate ... still no reply from Wahoo £2500 for a bike that gets you zero customer service and just annoying bots that ask you stupid basic questions... Round in circles. Business care more about cutting costs than customer service, unfortunately when Wahoo could have stepped up to the mark and resolved they chose not too and have totally lost my respect and customer going forward...Keep away! Such a shame as the bike when working is a great bit of kit...