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Adrian

Sweden

1 Reviews
2 Reads
1 Useful

1 review

Divoom

I ordered a Tivoo

I ordered a tivoo January 3rd. Everything was okay, though I got an email saying there were delays due to the holidays but it shouldn’t be more than a week. Fine, I thought, that happens. I finally got my package at January 15th, but they had sent me the wrong item. So I contacted customer service. Thinking they would just send me the right product. Oh how I was wrong. After a couple weeks of mailing back and forth and sending multiple pictures of the product and the outer carton box etc. I got told to send the product back before I could receive the right one. So I did. Now after an extra couple of weeks the customer service person is ignoring me and I think I will never get what I ordered or my money back. Don’t buy from this worthless company, with bad customer service.

2022-02-01Helpful 1