SCAM ALERT. Avoid at all costs.
Stole money from customers in 2019 when their technical incompetency lost them 1800 BTC. They called the theft "socialized losses". Most victims of the theft have not been reimbursed in 2022 still, 3 years later, even though the exchange is still running and in business. Customer service is being useless and dodging questions. Poloniex obviously doesn't plan on doing anything. There are many other exchanges out there. Avoid like the plague.