Misleading info on Website
1st time using Vpost for shipment from UK and this bitter experience will be the 1st and last time using them. On website it mention 2 days for order to be reflected upon receipt but 5 business days later there is still no update. Customer service response was condescending and when pointed out about service quality the response was that the warehouse is very big and they received many parcels so it takes time to be updated. In Yr 2022, if you need to use this excuse, it tells user how competent and outdated the system you are using. Edit for VP VP ID: SG-2533-716X Case ID: CAS-6174159-B6L7N8 Note: Case raised 1 week ago and promised an update in 3 working days (Screenshot taken) but no response. Follow up with CS chat team and was asked to wait again. Asked for Focal point for Case in Chat and CS Team cancel the session. 2 reminders sent via email and received nothing. Is Social Media and Review Forum the only way to get some attention?