UPDATE 2 - DO NOT BUY - you will be spammed constantly and repeatedly every few months -REPLY FROM VIDEOPROC UTTER RUBBISH
Original Review Good software, fair price - truly terrible company. - Videoproc does all I need and so i BOUGHT it - you know PAID for it. So I have a full licence OK, I hope you understand what this means, because Videoproc doesn't will constantly offer you the chance to buy it - again presumably or update to multiple user copies - ( i only have one set of of hands). So you own it - everything should be ok right. Sadly NO. Every month or so when I open videoproc I get a banner page offering the opportunity to buy it AGAIN on some offer or other - this repeats every time I open it until the offer closes. It is obtrusive disruptive and frankly offensive. Then it starts all over again a month or so later. OH there is a tickbox saying 'Do not show this again' - doesn't work - why should it they've had my money already - so who cares. SO you contact digiarty - you get a message saying something like 'we'll pass that on to someone who cares about customers' - sadly they appear to have left and joined another company. Then a month or so later when a new daily bombardment happens you write again - and the same response ! - they don't know there is nobody there. AND THEN AGAIN - this company must be the worst for customer 'service'. SO in summary good software but excessive marketing (for a product you already paid for!!!!) makes it a no-go. Oh I have a lifetime licence - so I expect this will continue till I die - what did I do? There are other packages out there - they won't constantly force you to respond to banner pages that block access to what you OWN. You decide - get on using what you paid for OR constantly have to click to close 'offers'. UPDATE 1 OK SO THEY REPLIED QUICKLY ENOUGH - BUT DID NOT ACTUALLY FIX ANYTHING - I UPDATED TO NEW VERSION AS SUGGESTED - CLICKED ON 'DON'T SHOW AGAIN' - AND - AND - GUESS WHAT STILL GET A BANNER LAUNCH OF CHRISTMAS OFFER TO BUY IT AGAIN AT FIRST USE AFTER CHRISTMAS - UTTER CR*P - DO NOT - REPEAT - DO NOT BUY THIS YOU ARE PAYING THEM FOR A LICENCE TO HACK YOUR COMPUTER AT WILL TO LAUNCH ACTIVITY YOU DON'T WANT - TRULY DREADFUL COMPANY UPDATE 2 Well read their second response: In their own words - it is not a banner apparently - it just covers the application at launch so you have to click to remove it - every time you launch it for a week or so and the starts all over in a month or so and they dont apologise for it !!! - they admit it is how they market their software to those who already own it - incredible. As of today they have offered to refund the purchase price - this is NOT what I wanted - I just wanted to use MY software - that I OWN - without being bombarded with on-screen spam that cannot be stopped.