Upon receiving a Boomstick paddle with…
Upon receiving a Boomstick paddle with damaged edging due to ineffective plastic envelope shipping packaging, Pickleball Central immediately and without question shipped me a replacement and the return shipment documentation. Excellent customer service! They do, however, need to better protect the paddle faces and edging during during shipment; you never know how carefully it may have been handled in transit, and potential subsurface damage to the faces through the thin plastic bag many not be immediately apparent.
