PickleballCentral is the industry's largest source of pickleball paddles, nets, sets, court accessories, and clothing. We specialize in nothing but pickleball! We are 100% devoted to making our customers happy, and strive to make sure each customer's order is handled with care! All of our staff play pickleball (we even have a court in our warehouse), so they are ready and able to assist you with any questions you might have about our products.
Is PickleballCentral legit?
PickleballCentral (pickleballcentral.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is good. 83% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the massive selection of equipment, noting that it is very easy to find exactly what is needed for their games. Buyers also highlight the competitive prices, excellent product trial programs, and solid overall quality of the gear.
However, some people mentioned that delivery times can be frustratingly slow depending on the chosen shipping method or carrier. Consumers occasionally noted that tracking updates fail to move or that packages arrive significantly later than expected for special occasions. A few reviewers also pointed out that better protective packaging during transit would help prevent minor damages to expensive items.
Auto-generated from all reviews of this business. For reference only.
Outstanding Customer Service & Great Paddles! a great experience with…
We had a great experience with PickleballCentral! We ordered two paddles, and I absolutely loved mine right from the start. My husband wasn’t quite as happy with the paddle he chose, so he returned it and exchanged it for the same paddle I had.
The customer service was outstanding! They made the exchange so easy, and he received his new paddle within a week. He is now 100% satisfied with his paddle, and we were both extremely impressed with the level of service we received.
PickleballCentral truly went above and beyond to make sure he was happy with his purchase. It’s refreshing to deal with a company that genuinely cares about its customers. We would definitely order from them again!
Appreciated the opportunity to try out a couple of paddles even though I didn’t end up purchasing one. It gave me a good idea of how different paddles feel and perform.
I ended up going with a paddle that, unfortunately, Pickleball Central didn’t have.
Quick shipping and easy returns
I love the paddle I got (Franklin 45C) but UPS lost it shortly after it was shipped . After a few weeks I filed a claim with UPS but had no success getting any info. I then contacted Pickleball Central who immediately went to work trying to locate it. They found out UPS had indeed lost it, and they immediately sent out another paddle which I received a few days later.
Happy with ease of purchase and quickly delivery of my paddle.
k
kathyUnited States · 1 review · Experienced 2026-07-29 ·
★★★★★
Order was never received
Order was never received. The company cancelled my order with no explanation. As a result, I never got the product. I should have just bought it directly from the manufacturer, then I would have it. Instead, now it's sold out.
c
customerUnited States · 3 reviews · Experienced 2026-07-15 ·
★★★★★
I was very impressed with the customer…
I was very impressed with the customer support at PickelballCentral. After the paddle I ordered was "delivered" - yet not received - it was re-sent to me with no issue. I was so grateful for the speedy resolution. I have just started testing out my new paddle, and so far - it's great!
C
Carlos MolinaUnited States · 1 review · Experienced 2026-07-31 ·
★★★★★
Excellent service
Excellent service, pricing and delivery.
Henry HUnited States · 1 review · Experienced 2026-07-10 ·
★★★★★
Fast response and great customer…
Fast response and great customer service
Thank you
J
James NeagleUnited States · 4 reviews · Experienced 2026-06-15 ·
★★★★★
Strong variety of brands and models
Strong variety of brands and models. Fairly quick shipping in most cases. I look forward to further purchases via PickleballCentra.
P
Patti RUnited States · 4 reviews · Experienced 2026-07-28 ·
★★★★★
Good prices and great service
I’ve purchased several items from pickleball central and have had a very positive experience. Their prices seem reasonable and communication is great.
S
SteveLUnited States · 2 reviews · Experienced 2026-07-28 ·
★★★★★
I have tried many times to set up an…
I have tried many times to set up an account so I can track my purchase. I have at the request of your site changed my password and still can’t log in. I won’t try again.
K
Kenneth KozakUnited States · 1 review · Experienced 2026-07-06 ·
★★★★★
Excellent first time experience
Ordering process was quick and efficient. Pre-owned paddle was in even better condition than I anticipated. Will definitely go with pre-owned again.
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LisaUnited States · 3 reviews · Experienced 2026-07-17 ·
★★★★★
Mystery Box
I ordered the Mystery box and I am so happy about what I received. All the paddles are awesome! Great outcome.
SaundraUnited States · 1 review · Experienced 2026-07-10 ·
★★★★★
Ordering was super easy and love my paddle
Ordering was super easy. Delivery took a little longer than expected, but it was okay. The 30-day trial for the paddle is exceptional, as you get to use it and return if not satisfied. Of course, I loved my JOOLA Collin Johns Scorpeus Pro IV 16mm Pickleball Paddle! It is definitely 5 stars!