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PickleballCentral

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201 reviews

4.4201 reviews
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About PickleballCentral

Data updated
Website
pickleballcentral.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
9% (2/22)
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About this business

PickleballCentral is the industry's largest source of pickleball paddles, nets, sets, court accessories, and clothing. We specialize in nothing but pickleball! We are 100% devoted to making our customers happy, and strive to make sure each customer's order is handled with care! All of our staff play pickleball (we even have a court in our warehouse), so they are ready and able to assist you with any questions you might have about our products.

Is PickleballCentral legit?

PickleballCentral (pickleballcentral.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is good. 83% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the massive selection of equipment, noting that it is very easy to find exactly what is needed for their games. Buyers also highlight the competitive prices, excellent product trial programs, and solid overall quality of the gear. However, some people mentioned that delivery times can be frustratingly slow depending on the chosen shipping method or carrier. Consumers occasionally noted that tracking updates fail to move or that packages arrive significantly later than expected for special occasions. A few reviewers also pointed out that better protective packaging during transit would help prevent minor damages to expensive items.

Auto-generated from all reviews of this business. For reference only.

What people say

c
customerNetherlands · 2 reviews · Experienced 2026-05-05 ·

Quick transport and good prices

M
Mark BarberUnited States · 5 reviews · Experienced 2026-05-02 ·

struggle to checkout on discounted items

Sometimes they will push a discounted item after your item is in the cart. Sometimes I want to take advantage of the discounted item, but when it tries to go through the discount will disappear, frustration sets in and I just skip the offer.

Tony PintoUnited States · 2 reviews · Experienced 2026-05-11 ·

Item was on back order

Item was on back order with and anticipated date and it was available for shipping a few days earlier. The shipper had an issue so it was not delivered on the date they set which would have been perfect but I got it soon after and no harm. Item came in perfect condition. -

Vince GibsonUnited States · 1 review · Experienced 2026-04-22 ·

Lobster Pickleball Machine shipping issue

To be clear this is not a Pickleball Central issue, it's a Lobster issue. I ordered a Lobster Pickle Champion Ball Machine and was shipped a Lobster Pickleball Two Machine instead. I had to call Pickleball Central and tell them I got the wrong machine. Which they did get it right in the end. The second machine was not working or charging when I got it. I read through the Lobster trouble shooting manual and read I had to take off the front plate and see if any wires were disconnected. Which one was and then I got it to work. I feel this was a lot of hassle for one order. Again not a Pickleball Central issue, but a Lobster issue.

Mary ChoUnited States · 1 review · Experienced 2026-04-30 ·

Easy fast service!

I didn't receive my grip tape along with my new paddle. When I called, a live person quickly answered the phone and shipped my missing grip. Appreciated the easy and fast service.

Cathryn FarrUnited States · 2 reviews · Experienced 2026-05-06 ·

I appreciate prompt communication

I appreciate the prompt, helpful, and accurate communication.

V
VincenzoUnited States · 1 review · Experienced 2026-04-13 ·

A $310 paddle arrived in a loose packet…

A $310 paddle arrived in a loose packet stuffed in my mailbox. I was lucky it wasn’t damaged. I was expecting a Joola paddle to be in a box padded for protection.

Phil CradleUnited States · 1 review · Experienced 2026-05-04 ·

Haven't received my order...

Haven't received my order, as of yet....waiting for balls.

Amund AmundsonUnited States · 1 review · Experienced 2026-04-15 ·

Competive pricing

Competive pricing, large selection of products, and great customer service. Pickleball Central is my first choice for my pickleball needs.

N
NEXTuP Pickleball ProductsUnited States · 1 review · Experienced 2026-04-24 ·

Great value purchase for a preowned…

Great value purchase for a preowned paddle.

Joy SundstromUnited States · 2 reviews · Experienced 2026-04-18 ·

Uncaring customer service

I ordered a paddle used. I got an email saying that I was getting a great deal. It was at about half price.I was really excited so I ordered the paddle. After I place the order, somehow I got on your website and I found the same paddle brand new for about fifteen dollars less than a used one. I reached out to customer support.They said, too bad, so sad there's nothing they could do. When I got the paddle, it did not play the way I needed it to.It was too light for me. I reached out to customer support.They said, because it was a used paddle, it was non returnable. I totally understand that.However, I could have got a new paddle for less money.And I could have returned it. I spoke with your customer service people.A couple of times through email, everybody pretty set much said, so sad for you. I told them I was going back to amazon where I get amazing customer service. I will not buy from you guys again. Because I thought I was terribly wrong now. I have a paddle that doesn't play The Way I should. I paid more for it than I could have got in a new onefor and I could have returned. I have told everybody I know that place.Pick a ball about your poor customer service. I told the people I emailed, I was going to be doing this, and they could have cared less.

steph garzaUnited States · 1 review · Experienced 2026-05-02 ·

I paid for 3-day shipping and have been…

I paid for 3-day shipping and have been waiting a month to get my order. Still have not received it.

M
Mary Jane NelsonUnited States · 3 reviews · Experienced 2026-04-10 ·

The net we purchased from Pickleball…

The net we purchased from Pickleball Central was reasonably priced and good quality material. The ease of order and the delivery time was exceptional. We love our new net. Easy set up and accurate to pickleball court size. Extremely pleased with our purchase.

C
Caroline CaineUnited States · 5 reviews · Experienced 2026-04-30 ·

Easy purchases

Easy purchases. Great products

c
customerUnited States · 4 reviews · Experienced 2026-04-13 ·

Great selection of pickleball paddles

I ordered two pickleball paddles from Pickleball Central. The selection of paddles is great. The shipping was fast and free. Unfortunately I chose to return the paddles. The return was easy and hassle free. Will Definitely will order from Pickleball central again.

K
KaylynUnited States · 3 reviews · Experienced 2026-04-13 ·

All around great experience

The online paddle quiz was very helpful for selecting my new paddle. Communication about my purchase and shipment was just right. Delivery was within a few days.

M
Mark IversonUnited States · 1 review · Experienced 2026-04-28 ·

Fleeced

I purchased an item for 9 dollars and you charged me almost 13 for shipping. Feel like I got fleeced

Carol CoxUnited States · 2 reviews · Experienced 2026-04-07 ·

I was very impressed with the service I…

I was very impressed with the service I received. I also appreciated the ability to purchase a used paddle that was still like new.

L
LanettaUnited States · 2 reviews · Experienced 2026-04-08 ·

This has to do with the product

This has to do with the product. I bought a $200 pickleball net and the parts don’t even measure the same! Infuriating!!!

S
Sharon MUnited States · 2 reviews · Experienced 2026-04-27 ·

I enjoy purchasing through Pickleball…

I enjoy purchasing through Pickleball Central because their customer service is very responsive not to mention that they have a wide variety of products with the 30 day trial period.

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