Easy to book, hotel ratings questionable 🤨
I booked two different hotels with Agoda for a trip to Thailand. The one hotel, in Patong was beautiful. The hotel in Phi Phi Don was very dirty, smelly and unpleasant. I cannot believe the reviews online were real. They didn’t match my experience of this hotel. Booking process was easy, the app is very useful. I would be dubious of their hotel ratings in future though.