This has been the worst experience I…
This has been the worst experience I have ever received. The first booking went well the second the car wouldn't open I was left for 2 hrs waiting for someone to get back to me to fix it but after me constantly calling they had cancelled the booking so I had to pay again for another which then had no keys in the car. After being told they would waive the 3rd security deposit due to all the issues I tried to book another but they had not done so. I emailed and called numerous times they never returned my calls and emails were replied days later and the response was nothing to do with what I was asking. They then have blocked my account due to me getting frustrating with them leaving my $90 credit still on my acc. I have called and emailed and been told numerous times they will look into it. That was been 32 days now. This is the worst customer service I have ever experienced. They don't follow up once they finish talking to you nor do they read your previous emails so they can answer the questions. I am still waiting for the superviser to call me.