Had a problem with my battery
Had a problem with my battery not charging. It took a while to get a response via email to get someone out to look at it. I emailed on three separate occasions before I got a full response. Once an engineer was booked it was a quick process. There was in fact a problem with the inverter. Jack was very thorough and explained the problem and returned a few days later with a new inverter. The battery was actually fine. Once the inverter was replaced, it revealed that the data logger was also faulty. This was changed too. Jack was very professional and polite.