I was a surprised to get a call from…
I was a surprised to get a call from the SSLguru rep who let me know that our SSLs had expired. I could go into a lot of detail here, but just let me say that this is probably the most professional, engaging and expert representative I have dealt with anywhere and I have been around a long time. We have always had trouble of one kind or another with our certs and James handled this with a minimum of bother and maximum effectiveness, explaining all the options, relative benefits and issues clearly and concisely, volunteering services and performing the necessary work right away at a lower cost than our hosting service. Given the issues that we have had before with our certs, this was an immensely satisfying experience. Great service, great rep, haven't seen anything as effective and enjoyable in a long time if ever. I am a bit more sensitive to this than the average person because I have employed people at every level and have always emphasized a focus on excellence in customer service/performance. It is tough to achieve at a high level. These guys really get it.