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Rafael Castagneto

Mexico

1 Reviews
3 Reads
0 Useful

1 review

Chuwi

In general great, but 2 issues should be fixed

First of all the deliver time was great, honestly I thought it would take at least two to get my product, but i got it in less than 1. I isntalled a 2.5 hard drive, it was very easy to do it, no problem there, after that I connected 2 external hd a printer, ethernet cable, wireless mouse and keyboard, a two 23.8 screens, one to the HDMI port and the other to the Display Port using a Display port to HDMI wire. I turn on the Mini PC and it started normally, but the problems beguin here, first of all on the screen there was a message "Wait A moment" or something like that, wich I Thought it was normal because Windows should take a while to setup, but the message stay there for about 15-20 mins so I begun to get worried, my first thougt was that the HDD I installed was intefering with the windows setup so I turn off the PC and disconnected it, restarted the PC and there it was windows was installed and the sign screen was on, but it asked for a password, I tried the generic passwords (1234, abcd, 0000, etc) but none of them worked, the I check the user guide, it was useless, there is nothing about the password, so I reseted the PC and reinstall from 0 windows It worked, everuthing worked well execept the DP srceen, the system does not recognize it, I change screen and nothing, I updated the drivers and nothing happened, so I ask around and got the possible problem was that the screen were not compatible with the DP, and that I have to get a Screen with better resolution etc. I haven`t got it yet, so I will update this issue later. Beside this, every is working well. In general I'm very happy with the product. If I have to say something I didn't like is the Screen issue and the fact that the Owner's guide is not in any level helpful, you should include a guide to setup windows the right way without having to reinstall it, fortunately I know my way around computers, but the normal user that are not use to deal with this issues it would be frustrating not to be able to set windows up due to a stupid password. So improve the owner guide and be more explicit on the caracterists of perpherals need to be compatible with this device.

2023-04-05Verified