Good Variety, Poor Customer Service
I only buy from them due to their product variety. Their prices are definitely not the best, and their customer service is lacking. I called yesterday during normal business hours to inquire about tracking for my September 19th order. Nobody even picked up, had to leave a voicemail. Today, I get an email saying that my order from a week ago is now FINALLY being shipped out. This is ridiculous. They have recently began requiring a $250 minimum just to place an order on their site. $250 minimum yet they can't have someone answer the phone. $250 minimum yet they take a week to send out an order. They say the minimum of $250 requirement allows them to "offer improved shipping options and faster delivery time". It shouldn't cost $250 to pick, pack, and ship an order in a timely manner, people. It should be a service baseline to get orders out within a couple of days, not something you need to pay extra for. I get more and more disappointed with this place recently. Only reason I continue buying from them is because their product selection is good.