They need to up their game. It's starting to smell bad.
Since January 1, 2025, I can't top up my Epay.com account using a local bank account. I don't know why NOBODY is mentioning this, as I believe I've been singled out or targeted. I have tried contacting all account managers, all second-tier managers... up to no avail. They told me they have "discontinued" the option of Local Bank Account / Swift in the US and they don't know when they're gonna have it back. It turns out that option is unavailable everywhere. Meaning, If I am a Chinese customer, I can't add money from my chinese bank account either. The only options available are e-wallets that ARE NOT ALLOWED FOR U.S. CUSTOMERS. Then, what's the point? How is this company making money? I honestly don't know. I used it a lot in 2024, but then they turned into the worst customer service experience and a total waste of time.