So far, its been terrible...
This was my first time buying a toy online. My order arrived quickly and then wouldn't even charge. I have attempted to contact customer service, but you have to deal with customer service via email, which takes forever for anything to get resolved. So in the meantime I spent over a $100 for a broken toy I can't use, and can't get ahold of a person to get it resolved, instead I get to wait around for days waiting for an email to do the emailing back and fourth to see if they will replace this defective device I was sent in the first place.