I reserved my unit remotely…
I reserved my unit remotely anticipating putting item in the unit when I came into town on the weekend. When I arrived at the site, there were three other customers waiting. The keypad wasn’t working and the kiosk was unresponsive. On of the waiters said he had been trying to get in for three days. This is an unacceptable service level. I have cancelled my rental and won’t be back.