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Denis Ricard

Canada

1 Reviews
5 Reads
1 Useful

1 review

WinXDVD

There 30Day Guarantee is False Advertising.

Order # ending in #****13530 This Software did not work the way I wanted. Therefore I deleted it and cut my loss and moved on. This site also doesn't tell you there crappy software is on a subscription basis. There is no way to login to my supposed account from the website. A year later they auto renewed my supposed subscription. I had no idea this software was on a subscription basis. I had no idea there was a customer account created for me. I contacted support and asked for a refund and they sent a condescending email back, showing me instructions on how to turn off auto-renew and refused to give me a refund. I stated I wanted to exercise "The 30day money back Guarantee" well this is completely false advertising. There sales(and)tech support guy(same guy) offered half refund? Because I didn't stop there well hidden subscription process on time. I sent a refund request the same day they "falsely" renewed the subscription. I mean seriously you can buy this software in a retail store for the same price that is a lifetime product? Why is it even a yearly subscription. There's no advertising about subscription. There's no warning that its a subscription on there site. They miss-lead you and in the end scam you out of your money. Order # ending in #****13530 Please be aware that you may be blindly charged again for your product, within a year. the only place to find your login to turn it off is at the very bottom of the invoice there's a small link that says sign up / login. That's the ONLY place. Also When your buying products from the site they do not tell you its a subscription. Thanks Denis R.

2024-08-20Helpful 1