The items I ordered looked nothing like…
The items I ordered looked nothing like the picture and when I asked for a refund twice, I was told the following: Sorry, our product is not suitable for you and cannot meet your needs. Our brand is always committed to providing high-quality products and excellent services. Although we offer a return service, you may need to fully consider the inconvenience that may arise during the return process. Handling the return procedures, packaging the product, and the process of returning the package all require a certain amount of time and effort from you. Therefore, I sincerely suggest that you place a new order and choose the appropriate size of the product. For this ill fitting item, you may consider gifting it to suitable family or friends. In this way, it can not only avoid the inconvenience and cost caused by returns, but also convey a warm heart. If you feel that giving to friends and family is not appropriate, you can also try reselling the product to those in need, allowing the product to continue to realize its value. In addition, in order to make up for any inconvenience caused to you as much as possible, we will apply to the company for a compensation of $13 and a 30% coupon for you. Would you be able to accept it? Sincerely looking forward to your reply! Sincerely wish you a pleasant and wonderful day! Customer Service Team