It isn't just about the terrific hat, it's about the art form and the experience.
My second Panama Hats Direct Montecristi is now in hand - or rather - on my very happy head. Custom Fino Fino Havana with 3/4 small curled brim. Each time I have worn it so far I've received compliments on the unique style and workmanship. Beyond the exceptional handiwork provided through Panama Hats Direct is a through, thoughtful, and individually oriented customer service experience that included regular status reports of my specific hat with process photographs as well as informative narrative on the process. Every detail of my hat is exactly as ordered including the precise size of 59 1/2 cm as requested and measured by me. I feel that I have received tremendous value by working with Panama Hats Direct AND have had an individually tailored experience that makes me feel like an important and unique person, a valued client, and someone who has been welcomed into a very special community. Thank you all for your ongoing commitment to this important art form.