This company is a joke
I have made an order over seas and they sent it to this company. I'm not sure how they can be in business as they are a joke. They left a tag on my front door of complex, cool I was not home I appreciate that. So I sent them an email saying they needed to call or text me so I can let them in , I also wrote on that tag my phone number and explained to call or text me as the buzzer don't work. Not just a note and email. I called there customer support phone number and the lady said she would put a note on account and driver would get it and would definitely call or text. Well today a second attempt was posted on there tracking site that they couldn't get in building. I call bullshit as that email I sent should have reached them , the call I made she said would get to driver. And I left the tag on the door so they would see it and call or text. Nope nothing at all but a post on the tracking. I called there support again and the guy this time basically told me I'm shit out of luck. so since I work I will not be getting my package, then proceeded to hang up on me when I asked to speak to his higher up supervisor. This place is a joke I have client waiting for me to get this package as they prepared for my services. Now I'm behind schedule and have mad clients. This is BS , do better straightship