Shipment bad, quality good
I ordered at Aug 21 a stainless steel aluminum toolbox for a BMW R1200G / R1200GS Adventure. First I didn't get a order confirmation, which I got two weeks later not before a separate request. The responses are in general quick though (same day). In Feb 22 I noticed that I once ordered something and never got it. After some clarification it came out the shipment was returned, as the package was too heavy, which the standard rate (for CH) didn't cover. I never got a relating notification though. Without any interaction the order would just have remained forgotten. After that, they offered me either to get the money back, or to pay additional 30$ for the shipment. I chose the latter. After that it took 2 weeks to get the item. I understand that with Covid and delivery blockings in China the shipment might take longer than usual. But almost half a year without any notification is just too much.1/5 stars for the experience. The quality of the item is satisfactorily. I had to bend the connectors though a bit manually in order to fit. All in all a good quality for ~100$ less than a comparable expensive label (i.e. Touratech or Wunderlich). 4/5 stars for the item