Outstanding Customer Service
Firmoo provides quality, affordable glasses at a fraction of the cost. At first, I was very hesitant ordering online. However, after reading the positive reviews I decided to give it a go! I'm so glad I did because they have a customer for life. The customer service was outstanding - especially as our Australia's postal system had lost my shipment of glasses. They did their best to follow up with the tracking, and kept me informed throughout the process. They remade the glasses in speedy time and had shipped it out at no cost. The prescription was on point, and the quality matches glasses at Oscar Wylee and Bailey Nelson!!