Customer Service Lacking
Website navigation and order placement is easy. Customer service is essentially non-existent other than order and shipping confirmation notices. Product information states 4-6 months for delivery, but I received my order after 11 months. There were no status updates and when I contacted support for more information I was promised delivery dates that were not fulfilled For reference: My order was placed April 2021. Asked for update in July 2021 and response was delivery in October 2021. I received shipping confirmation in March 2022.