I was a die-hard Oura fan and genuinely…
I was a die-hard Oura fan and genuinely loved my ring, which is why this experience has been so disappointing. I recommended Oura to others and really believed in the product. Unfortunately, I’ve now had three rings replaced due to battery issues, and not a single one has lasted even a full year. Oura has continued to offer replacements, which I appreciate, but after experiencing the same failure over and over, I asked for a refund rather than accepting yet another ring. I was told a refund wasn’t an option. At this point, I’ve lost confidence in the longevity and quality of the product. For something at this price point, I don’t think it’s unreasonable to expect a ring to last longer than a year—especially when the same issue has happened across multiple rings. I really wanted to remain an Oura customer because I truly loved the product when it worked. But repeatedly replacing a ring that continues to fail in the same way doesn’t feel like a real solution. After three battery failures, I wish Oura would stand behind the bigger issue and offer a refund rather than simply continuing the replacement cycle.