Excellent customer service
Excellent customer service, fast shipping, secure packaging. Took away one star for assembly directions being vague but we figured it out. Also, Velcro strap for abs and glutes needs to be much wider. Straps are also a little too long. Too long and too narrow. Machine is fantastic. Can’t comment on longevity yet. Already know it works because my spa has the prior model. This one is much better.