Great Customer Service, but...
Lesther provided excellent customer service when I had a question. However, I'm removing a star because it's awful policy from IVY RX to require your customer service reps to tell their customers to leave a review so they can close out your customer service ticket. So, sorry to Lesther if this 4 star review has a negative impact on you, but hopefully your management will take note that this is a terrible strategy to try to get five star reviews.