Blames customers
Company's first strategy is to blame customers. Tried to ask for a cacellation three days after ordering and the customer service makes the return as unpleasant as possible. I ordered a wrong product and showed interest in buying the real product. I am basically proposing solutions that are getting shut down instead of them having a return policy: can I cancel? no; can I just not collect it from post office? no, it gets destroyed; do you have return address? just sell it to someone else. I asked from the postal service delivering my package and they say in case I don't do customs declaration, it gets sent back to seller. So they were just trying to secure the sale no matter what. If you order here, you're gambling: if you have no problems with order the experience is probably alright. After reading other reviews, this checks out: any issues are immidiately customer's fault. I would use at least Aliexpress or eBay for a bit of buyer's protection instead.