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GM V

France

1 Reviews
3 Reads
0 Useful

1 review

Serentia Shop

Disaster, wrong shade , no reply from customer service

I ordered two buff beige foundations but when I tried it , the colour did not match my skintone. I contacted support as indicated on their site. I used the contact page but got no answer. I sent two e-mails but got no answer. So I resend a message through their contact page. If they finally reply to me and fix my problem by sending a new shade I will change this post. I am really disappointed because their customer service was said to be reactive.

2026-06-09