NONovelship★★★★★
Disappointed
I purchase a Nike Dunk Low. It’s my third time purchased from Novelship. This time is the worse I had ever experienced. I received a dented at the side of the shoe, scruff and there is sign of wear at the bottom of the shoe.
I guess they do not have quality control anymore. It doesn’t mean that other physical appearance of the shoe doesn’t matter to you after you checked the authenticity of the shoe is genuine. The reason I purchase the shoe in an expensive price of course I want to received it in genuine and brand new one! Not a dented shoe at the side!
I’m still waiting for Novelship to reply my email. As they required some time for investigation.
2022-07-01Verified
NONovelship★★★★★
Feedback on second time purchase
My first time purchasing from them is excellent service and the item well received.
However, when I purchase second time from Novelship things went wrong. I purchase Nike Dunk Low US6.5 Woman behalf for my friend. Waited nearly 3 weeks plus only received the shoe because two sellers back out from delivering the shoe to Novelship for authentication.
There is no feedback or updates on the shoe till I check it out at my Novelship account and the shoe which I purchase just gone and not in my account. So I need to email them to check on my shoe status.
Finally they found the third seller for me and the delivery is very fast. Overall Novelship need to improve on the tracking of customers orders.
2022-06-13
