Would have left me without a valid ticket
The worst business travel booking experiences I’ve had. Booked the same flight 8x. Every time, Navan changed my confirmed 6PM return to 6AM with 0 notification. Support eventually reproduced the issue and manually booked it. 2 days later, the airline told me it was cancelled. Again, no notification from Navan. If I hadn’t kept checking myself, I would have shown up with no valid flight. Wasted hours on support chats for something that should’ve taken 10 minutes.