BAD (zero) Customer Support - Can't view proof of fulfillment!!.
Terrible customer support. And it's about a key feature of Tazapay's service. Proof of fulfillment is inaccessible and does not work! Tazapay won't respond or fix! I have sent/made least 2 different tickets to solve this problem over a period of a more than a month and sent multiple follow up emails to check it's status. In my first ticket, my email complaint was forwarded to ahulshinghal @Tazapay and akash @Tazapay but I have heard nothing. I have sent multiple follow up emails over several weeks but have never gotten any response. I have provided transaction numbers as well as screenshot/video capture of the issue to customer support as well. I cannot click and view the proof of fulfillment from my sellers. It used to work and did on my very 1st transaction, but doesn't work anymore. The error is now present too if I view my 1st transaction. I would like to see for myself proof of fulfillment from seller such as postage receipt & tracking number. Otherwise, there's no point to using Tazapay. I'm now using TransferWise. This is unacceptable and not due to any misunderstanding or error on my part. I've reached out and tried to fix it. I've resorted to making this review since Tazapay seems to read and respond to them.