Rating
We got the order pretty quickly after the order. Wife called with a question and the foreigner she got on the phone scared us and made us think that this was probably a scam. There were no instructions on what to do to get it to work or what to do. My wife called the dealership to see what we were supposed to do & they were surprised and let us know if you don't spend at lease $140 it's probably a fake. They would NOT accept it and refused it, because they'll only sell what they have and wanted $400. Thankfully we have a great Lexus/Toyota mechanic shop we go to and they did their thing. They opened the fob to make sure it wasn't a fake and verified the insides matched the original, so they were able to link it to the car so it would work. A major issue we have is this: there were NO instructions on what to do and how to get it to work or that we would need to go to a dealership (who refused to accept it) to finish it to get it to work. The 'key' portion of the fob still isn't etched so although the fob works, our mechanics shop told us that we can't use the 'key' part of the fob to unlock the doors if the battery goes out. We do not know who to go to so the key part of the fob can be etched. Your product could be amazing if you had instructions and services available who could provide this. Or tell the customer where they'll have to go to do this. Thankfully, we have a great Lexus/Toyota mechanics shop we go to and that made your product worth getting. Your price is really good. Just work on the finishing of it that's needed to make it work. PLEASE ADD INSTRUCTIONS. WITH NO INSTRUCTIONS, IT FEELS LIKE YOU'RE GETTING A SCAM. I ALMOST JUST SENT IT BACK AFTER OPENING IT.