If you're going to deliver packages do it right or don't do it at all.
What went wrong with this delivery company by YWE. Using a specialized lower cost last minute carrier rather than the typical hand over to the UPS FedEx or USPS Postal they use third party last mile delivery sometimes you smaller third party carriers such as hailify,ACI logistics, gofo for certain shipments particularly those order like pop mark Amazon Walmart third party sellers when they use third party (YWE ) hips major carriers that often pass their packages to last Mile holidays services that do not use standard USPS tracking within us tracking standard system or could be because they're cutting costs because they don't want to pay the extra shipping fees when they use the standard delivery services so they pass it off to lower third party people this is where the delivery issues come from same package was delivered provide no proof packages are left unattended unsecured left at random location on the supremacist or on the properties not following through securing packages and apparently that's what they stand by by their guidelines because I had an issue with this third party delivery companies companies where the driver's just don't give a damn about your package they just come up to the properties do not follow the instructions if it's supposed to go on an actual doorstep you would think it would go to the Apple doorstep of that actual residence rather than at let's say my case they left my package in front of the office even though clearly shows this is the business this is the office they don't accept the packages they went there on a close Sunday and they thought I'd be appropriate to leave a package there unattended where event it was stolen by I don't know who they did it again I ordered a package from Amazon they went to our secure lockers but didn't put the package in the locker and left it on the floor where it was later on picked up by somebody else this is the second time from this company and many months apart where I order something from two different websites Amazon and Walmart and both packages were left unsecured unattended not at the proper location and both my packages were stolen the third party delivery companies terrible and then you reach out to your ywn shipping Express make a complaint for them to crack down on their drivers to manage supervise their delivery drivers to fall the instructions to secure the packages at first they act like they cared they apologize they're going to admit it that they are some errors acknowledge the fault by the end of the week they walk them back and said this is their protocol protocol you mean to tell me it's okay to leave a package in front of a closed business unsecured unpackage it's okay for them to miss word sayings like left at front door or at front door when a reality is not if those drivers can't tell the difference between the leasing office which clearly says where I live at the properties it clearly says leasing office the apartments name versus my actual residency door with an apartment number if they can't tell the difference this should be delivery one too if they're going to use the lockers that some properties have Amazon lockers or parcel lockers the purpose of having those features is secure the package so that you can be notified but when they get delivered by third party vendors they don't notify you you get no real time tracking they drop off the package and you get no idea when the package was delivered they notify the websites that the item came from such as Amazon or Walmart or eBay but they don't notify you they don't have that mean to do so rather than using legitimate us tracking services like FedEx UPS USPS Postal those ones they notify you throughout the day if any issues in delay why not pay the cost or put the cost in the customer so that you get that assurance real time tracking rather than cutting corners and having these drivers not securing your packages still in the packages leaving them at unsecurable patient Miss wording where they are to do this on purpose and this is how they run their companies shame shame shame and I sat there and tell me the other day when I complained to them they sat there said according to our guidelines the delivery people did everything right are you kidding me when your package is stolen that is their principal . They are the worst delivery services company ever. And their third party delivery people that deliver your packages hailify, AcI logistics, gofo terrible just terrible they don't secure your package they don't do it right from Miss wording where the pack are, provide a photo attached to the tracking site the photo doesn't match where you actually live. They don't even bother deliver the packages successfully do it right but then they write it off as successful delivery even though you never will receive your package. Terrible!