TERRIBLE!!
TERRIBLE!!! Remember there is a time difference so they are always a few hours ahead starting the next day. Placed an order 6/5/22. The order took 7 DAYS to process!! Way different than the 1-3 that is listed. We are now at 6/22/22 and counting. I have LOST my customer and had to refund because the tracking number that generated on 6/5/22 has NO movement almost 20 days later. The order is in dispatch phase. On Monday I was told it is scheduled for shipping Tuesday. Wednesday STILL no movement on the tracking. They speak to you as if YOU are the problem and like they don’t have YOUR money. They will tell you to be patient as if the issue will be corrected in a day or so when in all reality it’s a tactic to shut the customer up. They will literally tell you they didn’t cheat you but can’t give you accuracy in when and where the item will be sent. Keep in mind this back and forth doesn’t stop the NORMAL transit time of items from China to the USA. It DELAYS the time. I have 3 customers with pending orders that I’m afraid of fulfilling because of dealing with cj, I’ll ultimately end up losing the customers because of a janky supplier. So maybe I should cancel the orders now. They will always reply to these reviews saying they will help and ask for the order number when in reality they will give you the run around again and just want to appear legit on the internet. They aren’t legit and one suggestion I can make is SAVE conversation records and dispute the charge. If this continues there needs to be a way to look for class action to be put against them to make them responsible for the loss revenue of us.