Feel like I'm getting no where
I placed an oven part order on 3/12/2026, estimated delivery 3/26/2026. I still haven't received the part. Can't find the order with their online tool. Spoke with live customer service, was told I would receive a text and an email in next 72 hours. That hasn't happened. Tried again today, AI chatbot told me I was going to get a text, didn't happen. Meanwhile I have already been billed on my credit card for the part