Liars, scam
I had ordered in the past with minor color/size issue, received the leather shoes ordered, so I felt comfortable returning for something else, adjusting for size experience. This time I ordered a pair described as genuine cattle hide suede. Received microfiber fabric. When I contacted them, they tried to tell me I got the correct item, but offered $15 back. I declined, demanding return mailing label and refund. They stated they will refund when I PAY to return to them (at greater cost than value of refund). I have submitted documentation to my credit card company. UPDATE - The company agreed to refund my shipping when they received the item back. They sent me a more local and inexpensive ($12) address to ship to, then refused to refund after confirming tracking...but they DID refund my purchase price. UPDATE2 - Just got notified by USPS that the shoes are being returned to me, as the mailing address they gave me for returning to was no good...I guess I now own a pair of microfiber shoes?