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Nikki Jordan -Carter

United States

1 Reviews
5 Reads
0 Useful

1 review

Ali Pearl Hair

The hair itself was decent

The hair itself was decent, but I had issues with the company’s shipping process. I ordered on 2/7 specifically for my vacation on 2/14, expecting it to ship within 24 hours as stated on their website. However, they didn’t ship it until 2/12—only after I emailed them. It finally arrived on 2/14, the day of my trip, so I couldn’t take it with me. To make matters worse, they woke me up in the middle of the night, calling at 1:36 AM just to ask if I had received my wig. Overall, the customer service was disappointing, but since the wig itself was decent, I’m giving it 3 stars.

2025-02-21