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Felipe Cardoso

United States

1 Reviews
3 Reads
0 Useful

1 review

Lovense

DUBIOUS QUALITY AND THE MOST UNPROFESSIONAL CUSTOMER SERVICE, AVOID AT ALL COSTS!!!

Do not purchase anything from this company, we purchased a year ago the Lush 2, and last month before the warranty expire, the toy stopped working, I contacted the company right away, they asked for videos which I sent and communication was fine until they realized that the toy really had a problem. After one month I haven't heard from them, not a single answer, I've sent numerous emails with no response. If they don't have the toy available or something, why don't you give the option to choose another one? I don't know what's going on but I don't suggest buying from this company because their customer service is the worst and the most disrespectful I've even seen.

2022-06-30