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Jeanne McComasky

United Kingdom

1 Reviews
4 Reads
0 Useful

1 review

Venum

Incomplete order

I ordered and paid for two items but only received one, I contacted the company sending a photo of the delivery slip and the one item which had been delivered asking when the other would arrive. That was two weeks ago, I have emailed twice since then but have still not had my complaint acknowledged. I admit that my third email was rather rude and blunt, but I do not trust this company. Initially a standard invoice email was received listing both items as being dispatched but this was not the case. I cannot recommend this company, they obviously are not interested in customer care - having taken my money they will not provide the goods. Beware

2025-11-29