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Donna O

United States

1 Reviews
6 Reads
0 Useful

1 review

PureTalk

TERRIBLE CUSTOMER SERVICE

I switched from AT&T which was a nightmare all on its own. We got the phone connected and phone # ported after 5 calls and over 2 hrs on the phone. Then his plan included a tablet. We have spent over 6 hrs on the phone and still no tablet hooked to the plan. They do answer the phone unless it was during the 6 days there system was completely shut down. I wanted to like them but looks like I will be returning the phones we purchased and switching back to AT&T. They blatantly lied and told customer service I wanted a refund instead of helping me! They refused to give me a supervisor in technical support and in customer service.

2026-06-01