Purchased an AC200p portable power unit…
Purchased an AC200p portable power unit in 2022 for £1600, which worked fine for 18 months and then failed to power on. ( would only get a green light and no LCD display ) After 3 months of trying to get technical support, they eventually picked up the unit and then found it was faulty. I was told they would send a replacement and they never did, eventually offered me a budget replacement which was far lower capacity and value.. It's been a very painful process, and they don't honour their 2 year warranty never mind 4 year if purchased via their website. Claims court seems the only other option I have at this point as they are ignoring my emails.