sub standard eye test, refusal to refund
I had my eye test and bought 2 pairs of glasses. they gave me double vision, I asked for a re test which they did, and said the prescription is right, you'll have to put up with the double vision ! I got a second eye test done elsewhere, which showed Asda's prescription was completely wrong. They reluctantly agreed to remake to glasses to the correct prescription, but wont refund the £55 it cost me for the second eye test which proved theirs was rubbish. I will never use them again as their testing is clearly sub standard and their customer care is terrible once they've got your money.