I purchased an all-in plugin package
I purchased an all-in plugin package, expecting it to be a one-time purchase. After one year, they charged me again without any prior notice, as if a subscription for WordPress plugins was automatically required. When I tried to download the plugins I had already purchased, I found that I no longer had access. I contacted customer support, but unfortunately, I was treated in a very rude and unprofessional manner. The plugins themselves are well made and technically good, but the way the company handles customers feels like a typical example of aggressive subscription-based business practices. A good product deserves good customer service and transparency, and unfortunately, that was missing in my experience.