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Reagan Lucas

United States

1 Reviews
6 Reads
0 Useful

1 review

Reformation

Excellent customer service and cute…

Excellent customer service and cute clothes. The only thing keeping me as a customer of this brand is their customer service is so good and the designs are often unique and adorable. However the quality of the clothing has dropped off a cliff. So many things are dry clean only, which I’ll never buy. And the zippers are cheap trash, I’ve had two break on new dresses. They’re not thinking of intelligent design and longevity of clothes anymore. Example: the Everett dress, a heavy double lined thick linen dress, yet the entire weight of the dress is supported by a strap that is held on by one tiny button. Both the buttons broke because it’s a poor design. Just sew the strap on.

2026-07-15Verified