Order hiccup / company helped sorted everything out
I ordered two bracelets in one order and a selenite lamp in the other. It's been weeks. Yesterday tracking said the items were out for delivery (I was home the whole day and nothing showed up, ai received packages from 3 other companies just fine). Today I got two emails saying the delivery failed because my area was closed/holiday. None of which was true. The email said to contact the delivery driver or the items would be shipped back. There was no information on who to contact seems like some weird 3rd party delivery service. I've messaged the company via email and on their website for help and asking them to tell the delivery to "try" again and no response. Edit: the team at Conscious Items has gotten back to me via email and is trying to work with the delivery team to get me my items. I will update if this gets sorted out. (February 20th) 2/22 Update: The team at Conscious Items reached out and helped me to track down the delivery team. I had my orders delivered today. I'm grateful for their help in getting everything straightened out.