I want to make a review about Friday…
I want to make a review about Friday Health. I wanna tell you my journey started on July 9th, 2026. I ordered the medication, ordered six months. They charged me 500 and something dollars. Then they took out 149, I believe it was, to see the provider, or vice versa. Next thing I know, I waited and waited and waited. Did not get any medication. Then I called. They told me it was an issue that the provider mistakenly did something, and it didn't go to the pharmacy. Okay? I waited two weeks. Nothing. I waited all the way to July 29th. On July 29th, I called back. Nice young lady answered the phone. She put me in contact with a provider. Provider fixed whatever issue they had, told me it's good to go. Still no medication. Waited, waited, waited another week. Then I called last Thursday. On Thursday, talked to them, talked to the manager. Manager tells me, this is crazy that you don't have your medication. I understand. If you don't have your medication by tomorrow, which is Friday, which was last Friday, if you don't get a notification that it's on the way, I will give you a full refund. I said, a full refund for everything? Because they're telling me I can't get a refund even though I'm getting nothing. She said, yes, because you got nothing from us. Next thing you know, Friday comes. All I'm getting is AI-generated notifications that we're researching it. Nothing happens. I just got off the phone at 1:26 with the customer service person, who's telling me that they see the notes about my refund. They still don't know what's going on with the medication. They wanna put me to billing, which billing is only gonna tell me what they said I can get, but they're not gonna talk about that the customer service agent already told me I was gonna get a refund. I'm going in circles, and the lady said, well, do you want the medicine or the refund? I want the medicine. But if I can't get the medicine ASAP, I want a refund. People, stay away from this company. Especially disabled vets, if you're going through something and you gotta deal with this company, they will cause you more stress and anxiety. I don't know how they are in business and not taking care of their customers. All they do is just appease you with a chat that's AI-generated, but you get no help. The customer service people are really nice, but they are no help. No one knows what to do. And if the pharmacy is the issue, the pharmacy should be fired. But I would not recommend anyone using Friday Health.