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Allie

Germany

1 Reviews
1 Reads
2 Useful

1 review

Kikilighting

Hard to assemble and no return labels...still waiting

Product arrived in so many pieces, hard to assemble. Asking for return labels is taking 5 days and running. Worries that this will take me beyond the return time. Customer service telling me to talk to an electrician when I want to return the items. HELP - do not order. Still without return labels, that I have to print out apparently despite not having a printer = €€€€ expense for me After asking me to take this down, I still feel the same. Customer experience builds growth, when the process is a huge challenge, I cannot in good faith not warn others.

2023-06-12Helpful 2