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Jane

Ireland

2 Reviews
1 Reads
0 Useful

2 reviews

airbot.sg

Missing parts, poor suction

Unfortunately I bought a cordless vacuum cleaner from Airbot because an influencer recommended it, on Lazada. It had a lot of good reviews, so I trusted the reviews. The suction is extremely poor and only got worse after just 3 months, so I needed to replace it. I reached out to customer service, they sent me a video of how to take the parts out and clean them all... and I realised some internal parts were entirely missing!! They sent me a product with missing parts. Lazada customer service unfortunately is horrible and won't help you if there is an issue after 2 weeks or more. Now they ask me to pay to get the missing parts. I will buy another vacuum cleaner from a more established and serious brand.

2026-06-18
Lovet

Beware of online orders

I ordered from Singapore and had a very bad first experience. When you order online you only get a voucher, that is valid for 6 months and only for online purchases... this is a joke! Then of course, you also need to pay for return shipping. I would never have ordered online if I knew of the voucher. Lost my money or need to order stuff again online :( So disappointed. Will be my last order.

2026-05-12