The horrible return policy is honestly one of…
The return policy is honestly one of the worst I’ve come across in Europe. It feels very unfair to customers and not aligned with what most people expect when shopping online today. The swimsuits are also heavily overpriced for what you actually receive. If a brand positions itself on the luxury side, then offering a proper, customer friendly return policy including free returns should be a basic standard. Overall, this experience was very disappointing. Between the pricing and the return process, it’s hard to justify ordering again. Definitely not what I expected from a so-called premium brand.